Self-host open-ticket
v4.2.2Self-hosted Discord ticket bot with transcripts & plugins
- Stars
- 426
djj123dj/open-ticketWhat is open-ticket?
Open Ticket is an advanced self-hosted Discord ticket bot designed for gaming communities, businesses, and large servers handling up to 100k members. It provides over 350 configurable settings covering tickets, HTML/text transcripts, claims/pinning, limits/blacklists, and detailed statistics. The bot supports 38+ languages and includes a plugin system for extending functionality through community-built plugins. Users can host it via Docker containers, Node.js/npm installation, or Pterodactyl panels with provided eggs. Minimum Node.js v18+ is required.
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Should you self-host open-ticket?
open-ticket scores 50/100 on selfhost.directory (how scoring works) and ranks #3 of 3 in Chatbots. It has 426 GitHub stars.
It shipped 7 stable releases in the past year. The latest, v4.2.2, came out on 8 September 2026. New versions land roughly every 2 months.
Setup is advanced: plan for several services and some ongoing maintenance. An official Docker image is available. It is Other-licensed and written mostly in Typescript.
Its closest alternative on selfhost.directory is errbot (57/100, 3 311 stars). It scores higher overall, so compare the two before you pick. See open-ticket vs errbot side by side.
Features
- Blacklist & Limits
- HTML Transcripts
- Modal Questions
- Multi-language Support
- Panel Support
- Plugin System
- Statistics Dashboard
- Ticket Management
open-ticket README
The most advanced self-hosted ticket bot for Discord
Related Projects:
Open Ticket is the most advanced and customizable Discord ticket bot available right now. It features more than 350+ configurable settings to control almost every aspect of your ticket system.
From HTML transcripts and Advanced Plugins to Claiming & Pinning, Modal Questions & Limits, Detailed Statistics, and much more.
The bot is fully translated into 38+ languages and has been battle-tested in large Discord servers. Need help or want to get involved? Feel free to join our Discord server.
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