chatwootvsopen-ticket
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| chatwoot | open-ticket | |
|---|---|---|
| Score | 85/100 | 50/100 |
| Rank in category | #1 of 14 in Customer Support | #3 of 3 in Chatbots |
| GitHub stars | 38 642 | 427 |
| Stars, last 30 days | +1 438 | +1 |
| Stable releases, 12 months | 18 | 7 |
| Latest release | v4.19.1 · 24 Oct 2026 | v4.2.2 · 8 Sept 2026 |
| Setup | Advanced | Advanced |
| Official Docker image | Yes | Yes |
| License | Other | Other |
| Main language | Ruby | Typescript |
Which one should you pick?
chatwoot scores 85/100 against 50/100 for open-ticket, so it is the safer default.
chatwoot ships more often: 18 stable releases in the past year, against 7 for open-ticket.
chatwoot is growing faster right now (+1 438 stars in 30 days).
chatwoot details →open-ticket details →