open-ticketvsosTicket
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| open-ticket | osTicket | |
|---|---|---|
| Score | 50/100 | 66/100 |
| Rank in category | #3 of 3 in Chatbots | #2 of 9 in Helpdesk |
| GitHub stars | 427 | 3 999 |
| Stars, last 30 days | +1 | +76 |
| Stable releases, 12 months | 7 | 4 |
| Latest release | v4.2.2 · 8 Sept 2026 | v1.18.4 · 17 Jun 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | No |
| License | Other | GPL-2.0 |
| Main language | Typescript | PHP |
Which one should you pick?
osTicket scores 66/100 against 50/100 for open-ticket, so it is the safer default.
open-ticket ships more often: 7 stable releases in the past year, against 4 for osTicket.
If you want the quickest setup, osTicket is easier to run; open-ticket needs more configuration.
osTicket is growing faster right now (+76 stars in 30 days).
open-ticket details →osTicket details →
Swap a project
Keep open-ticket, compare it with
Keep osTicket, compare it with