open-ticketvsTrudesk
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| open-ticket | Trudesk | |
|---|---|---|
| Score | 50/100 | 54/100 |
| Rank in category | #3 of 3 in Chatbots | #5 of 9 in Helpdesk |
| GitHub stars | 427 | 1 497 |
| Stars, last 30 days | +1 | +1 |
| Stable releases, 12 months | 7 | 0 |
| Latest release | v4.2.2 · 8 Sept 2026 | — |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | Yes |
| License | Other | Other |
| Main language | Typescript | JavaScript |
Which one should you pick?
Trudesk scores 54/100 against 50/100 for open-ticket, so it is the safer default.
open-ticket ships more often: 7 stable releases in the past year, against 0 for Trudesk.
If you want the quickest setup, Trudesk is easier to run; open-ticket needs more configuration.
open-ticket details →Trudesk details →
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