open-ticketvsUVdesk Helpdesk
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| open-ticket | UVdesk Helpdesk | |
|---|---|---|
| Score | 50/100 | 69/100 |
| Rank in category | #3 of 3 in Chatbots | #2 of 14 in Customer Support |
| GitHub stars | 427 | 19 637 |
| Stars, last 30 days | +1 | +23 |
| Stable releases, 12 months | 7 | 0 |
| Latest release | v4.2.2 · 8 Sept 2026 | — |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | No |
| License | Other | OSL-3.0 |
| Main language | Typescript | CSS |
Which one should you pick?
UVdesk Helpdesk scores 69/100 against 50/100 for open-ticket, so it is the safer default.
open-ticket ships more often: 7 stable releases in the past year, against 0 for UVdesk Helpdesk.
If you want the quickest setup, UVdesk Helpdesk is easier to run; open-ticket needs more configuration.
UVdesk Helpdesk is growing faster right now (+23 stars in 30 days).
open-ticket details →UVdesk Helpdesk details →
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