What is IncidentRelay?

IncidentRelay is a self-hosted platform for on-call management and incident response, built for SRE and DevOps teams. It ingests alerts from monitoring tools such as Prometheus Alertmanager, Grafana, Datadog, Zabbix, and AWS CloudWatch, then normalizes, routes, and groups them into incidents. The system provides on-call scheduling with rotations, overrides, and escalation policies, plus notification delivery through multiple chat platforms, email, and voice calls. It supports OIDC and SAML 2.0 single sign-on, browser and PWA push notifications, and an Event Orchestration engine for transforming and routing alerts before they reach responders. Deployment options include Docker Compose, Helm/Kubernetes, RPM packages, or manual systemd installation, with SQLite for small setups or PostgreSQL for larger ones. The project uses the Elastic License 2.0 (source-available), allowing self-hosted and internal use while requiring a commercial license for hosted-service offerings.

Should you self-host IncidentRelay?

IncidentRelay scores 47/100 on selfhost.directory (how scoring works) and ranks #31 of 51 in Monitoring & observability. It has 223 GitHub stars.

It shipped 9 stable releases in the past year. The latest, v2.4.0, came out on 25 October 2026. New versions land roughly every 2 weeks.

Setup is moderate: expect some configuration beyond a single command. An official Docker image is available. It is Other-licensed and written mostly in Python.

Its closest alternative on selfhost.directory is ITOps Agent Platform (51/100, 946 stars). It scores higher overall, so compare the two before you pick. See IncidentRelay vs ITOps Agent Platform side by side.

Features

Alert intake and routing
Data retention policies
Event Orchestration
Explain Trace
Incident Management
Migration Tools
Notification delivery
OIDC and SAML 2.0 SSO
On-call scheduling and rotations
Prometheus Metrics
REST API with OpenAPI documentation
Service catalog and impact

FAQ

Which alert sources are supported?

Supported alert sources include Cloud.ru Cloud Eye / SMN, New Relic, Nagios, Azure Monitor, AWS SNS and CloudWatch, Grafana Alerting, Prometheus Alertmanager, Datadog, Uptime Kuma, Zabbix, Sentry, LibreNMS and RMON. Generic webhooks, PagerDuty Events API v2 compatibility and heartbeats cover custom integrations and missing-signal monitoring.

Is it similar to Grafana OnCall?

IncidentRelay focuses on similar operational workflows: rotations, alert routing, escalation, acknowledgements, resolve actions, silences and monitoring integrations.

Is it a PagerDuty alternative?

IncidentRelay can be used by teams looking for a self-hosted, open-source approach to on-call scheduling, alert routing, escalation policies and incident response workflows.

What is IncidentRelay?

IncidentRelay is open-source on-call management and incident response software for routing alerts, notifying responders, managing rotations and reducing alert noise.