osTicketvsSnipe-IT
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| osTicket | Snipe-IT | |
|---|---|---|
| Score | 66/100 | 77/100 |
| Rank in category | #2 of 9 in Helpdesk | #1 of 15 in Asset Management |
| GitHub stars | 3 996 | 15 114 |
| Stars, last 30 days | +73 | +140 |
| Stable releases, 12 months | 4 | 17 |
| Latest release | v1.18.4 · 17 Jun 2026 | v8.8.3 · 22 Oct 2026 |
| Setup | Moderate | Moderate |
| Official Docker image | No | Yes |
| License | GPL-2.0 | AGPL-3.0 |
| Main language | PHP | PHP |
Which one should you pick?
Snipe-IT scores 77/100 against 66/100 for osTicket, so it is the safer default.
Snipe-IT ships more often: 17 stable releases in the past year, against 4 for osTicket.
osTicket details →Snipe-IT details →
Swap a project
Keep osTicket, compare it with
Keep Snipe-IT, compare it with