GLPIvsosTicket
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| GLPI | osTicket | |
|---|---|---|
| Score | 71/100 | 66/100 |
| Rank in category | #1 of 3 in IT Management | #2 of 9 in Helpdesk |
| GitHub stars | 6 526 | 3 995 |
| Stars, last 30 days | +142 | +72 |
| Stable releases, 12 months | 20 | 4 |
| Latest release | 12.0.1 · 28 Oct 2026 | v1.18.4 · 17 Jun 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | No | No |
| License | GPL-3.0 | GPL-2.0 |
| Main language | PHP | PHP |
Which one should you pick?
GLPI scores 71/100 against 66/100 for osTicket, so it is the safer default.
GLPI ships more often: 20 stable releases in the past year, against 4 for osTicket.
If you want the quickest setup, osTicket is easier to run; GLPI needs more configuration.
GLPI details →osTicket details →
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