Frappe HelpdeskvsSnipe-IT
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Frappe Helpdesk | Snipe-IT | |
|---|---|---|
| Score | 68/100 | 77/100 |
| Rank in category | #3 of 14 in Customer Support | #1 of 15 in Asset Management |
| GitHub stars | 3 451 | 15 111 |
| Stars, last 30 days | +61 | +140 |
| Stable releases, 12 months | 22 | 17 |
| Latest release | v1.31.0 · 14 Oct 2026 | v8.8.3 · 22 Oct 2026 |
| Setup | Moderate | Moderate |
| Official Docker image | Yes | Yes |
| License | AGPL-3.0 | AGPL-3.0 |
| Main language | Vue | PHP |
Which one should you pick?
Snipe-IT scores 77/100 against 68/100 for Frappe Helpdesk, so it is the safer default.
Frappe Helpdesk ships more often: 22 stable releases in the past year, against 17 for Snipe-IT.
Snipe-IT is growing faster right now (+140 stars in 30 days).
Frappe Helpdesk details →Snipe-IT details →