osTicketvsPrestaShop
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| osTicket | PrestaShop | |
|---|---|---|
| Score | 66/100 | 75/100 |
| Rank in category | #2 of 9 in Helpdesk | #2 of 27 in E-commerce |
| GitHub stars | 3 995 | 9 239 |
| Stars, last 30 days | +72 | +22 |
| Stable releases, 12 months | 4 | 11 |
| Latest release | v1.18.4 · 17 Jun 2026 | 9.2.0 · 30 Sept 2026 |
| Setup | Moderate | Moderate |
| Official Docker image | No | Yes |
| License | GPL-2.0 | Other |
| Main language | PHP | PHP |
Which one should you pick?
PrestaShop scores 75/100 against 66/100 for osTicket, so it is the safer default.
PrestaShop ships more often: 11 stable releases in the past year, against 4 for osTicket.
osTicket is growing faster right now (+72 stars in 30 days).
osTicket details →PrestaShop details →
Swap a project
Keep osTicket, compare it with
Keep PrestaShop, compare it with