OpenSupportsvstidb
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| OpenSupports | tidb | |
|---|---|---|
| Score | 50/100 | 80/100 |
| Rank in category | #7 of 9 in Helpdesk | #4 of 38 in Databases |
| GitHub stars | 1 036 | 40 687 |
| Stars, last 30 days | +0 | +100 |
| Stable releases, 12 months | 0 | 2 |
| Latest release | — | v8.5.8 · 27 Aug 2026 |
| Setup | Moderate | Advanced |
| Official Docker image | No | Yes |
| License | GPL-3.0 | Apache-2.0 |
| Main language | JavaScript | Go |
Which one should you pick?
tidb scores 80/100 against 50/100 for OpenSupports, so it is the safer default.
tidb ships more often: 2 stable releases in the past year, against 0 for OpenSupports.
If you want the quickest setup, OpenSupports is easier to run; tidb needs more configuration.
tidb is growing faster right now (+100 stars in 30 days).
OpenSupports details →tidb details →
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