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chatwootvstidb

Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

chatwoottidb
Score84/10080/100
Rank in category#1 of 14 in Customer Support#4 of 38 in Databases
GitHub stars38 50740 685
Stars, last 30 days+1 385+104
Stable releases, 12 months182
Latest releasev4.19.1 · 24 Oct 2026v8.5.8 · 27 Aug 2026
SetupAdvancedAdvanced
Official Docker imageYesYes
LicenseOtherApache-2.0
Main languageRubyGo

Which one should you pick?

chatwoot scores 84/100 against 80/100 for tidb, so it is the safer default.

chatwoot ships more often: 18 stable releases in the past year, against 2 for tidb.

chatwoot is growing faster right now (+1 385 stars in 30 days).

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