OpenSupportsvsZammad
Two self-hosted Helpdesk projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| OpenSupports | Zammad | |
|---|---|---|
| Score | 50/100 | 70/100 |
| Rank in category | #7 of 9 in Helpdesk | #1 of 9 in Helpdesk |
| GitHub stars | 1 036 | 6 044 |
| Stars, last 30 days | — | +97 |
| Stable releases, 12 months | 0 | 0 |
| Latest release | — | — |
| Setup | Moderate | Advanced |
| Official Docker image | No | Yes |
| License | GPL-3.0 | AGPL-3.0 |
| Main language | JavaScript | Ruby |
Which one should you pick?
Zammad scores 70/100 against 50/100 for OpenSupports, so it is the safer default.
If you want the quickest setup, OpenSupports is easier to run; Zammad needs more configuration.
Zammad is growing faster right now (+97 stars in 30 days).
OpenSupports details →Zammad details →All Helpdesk projects →
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