Frappe Helpdeskvstidb
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Frappe Helpdesk | tidb | |
|---|---|---|
| Score | 68/100 | 80/100 |
| Rank in category | #3 of 14 in Customer Support | #4 of 38 in Databases |
| GitHub stars | 3 453 | 40 687 |
| Stars, last 30 days | +62 | +100 |
| Stable releases, 12 months | 22 | 2 |
| Latest release | v1.31.0 · 14 Oct 2026 | v8.5.8 · 27 Aug 2026 |
| Setup | Moderate | Advanced |
| Official Docker image | Yes | Yes |
| License | AGPL-3.0 | Apache-2.0 |
| Main language | Vue | Go |
Which one should you pick?
tidb scores 80/100 against 68/100 for Frappe Helpdesk, so it is the safer default.
Frappe Helpdesk ships more often: 22 stable releases in the past year, against 2 for tidb.
If you want the quickest setup, Frappe Helpdesk is easier to run; tidb needs more configuration.
Frappe Helpdesk details →tidb details →