OTOBOvsPayload CMS
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| OTOBO | Payload CMS | |
|---|---|---|
| Score | 54/100 | 83/100 |
| Rank in category | #5 of 9 in Helpdesk | #2 of 13 in Headless CMS |
| GitHub stars | 338 | 45 568 |
| Stars, last 30 days | +0 | +636 |
| Stable releases, 12 months | 2 | 20 |
| Latest release | rel-11_0_15 · 4 Feb 2026 | v3.92.1 · 27 Oct 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | No |
| License | GPL-3.0 | MIT |
| Main language | Perl | Typescript |
Which one should you pick?
Payload CMS scores 83/100 against 54/100 for OTOBO, so it is the safer default.
Payload CMS ships more often: 20 stable releases in the past year, against 2 for OTOBO.
If you want the quickest setup, Payload CMS is easier to run; OTOBO needs more configuration.
Payload CMS is growing faster right now (+636 stars in 30 days).
OTOBO details →Payload CMS details →
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