Frappe HelpdeskvsOTOBO
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Frappe Helpdesk | OTOBO | |
|---|---|---|
| Score | 68/100 | 54/100 |
| Rank in category | #3 of 14 in Customer Support | #5 of 9 in Helpdesk |
| GitHub stars | 3 451 | 338 |
| Stars, last 30 days | +61 | — |
| Stable releases, 12 months | 22 | 2 |
| Latest release | v1.31.0 · 14 Oct 2026 | rel-11_0_15 · 4 Feb 2026 |
| Setup | Moderate | Advanced |
| Official Docker image | Yes | Yes |
| License | AGPL-3.0 | GPL-3.0 |
| Main language | Vue | Perl |
Which one should you pick?
Frappe Helpdesk scores 68/100 against 54/100 for OTOBO, so it is the safer default.
Frappe Helpdesk ships more often: 22 stable releases in the past year, against 2 for OTOBO.
If you want the quickest setup, Frappe Helpdesk is easier to run; OTOBO needs more configuration.
Frappe Helpdesk is growing faster right now (+61 stars in 30 days).
Frappe Helpdesk details →OTOBO details →