OTOBOvspaperclip
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| OTOBO | paperclip | |
|---|---|---|
| Score | 54/100 | 88/100 |
| Rank in category | #5 of 9 in Helpdesk | #4 of 124 in AI |
| GitHub stars | 340 | 108 472 |
| Stars, last 30 days | +2 | +25 648 |
| Stable releases, 12 months | 2 | 10 |
| Latest release | rel-11_0_15 · 4 Feb 2026 | v2026.1012.0 · 12 Oct 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | Yes |
| License | GPL-3.0 | MIT |
| Main language | Perl | Typescript |
Which one should you pick?
paperclip scores 88/100 against 54/100 for OTOBO, so it is the safer default.
paperclip ships more often: 10 stable releases in the past year, against 2 for OTOBO.
If you want the quickest setup, paperclip is easier to run; OTOBO needs more configuration.
paperclip is growing faster right now (+25 648 stars in 30 days).
OTOBO details →paperclip details →
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