chatwootvspaperclip
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| chatwoot | paperclip | |
|---|---|---|
| Score | 84/100 | 88/100 |
| Rank in category | #1 of 14 in Customer Support | #4 of 124 in AI |
| GitHub stars | 38 550 | 108 501 |
| Stars, last 30 days | +1 389 | +25 677 |
| Stable releases, 12 months | 18 | 10 |
| Latest release | v4.19.1 · 24 Oct 2026 | v2026.1012.0 · 12 Oct 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | Yes |
| License | Other | MIT |
| Main language | Ruby | Typescript |
Which one should you pick?
paperclip scores 88/100 against 84/100 for chatwoot, so it is the safer default.
chatwoot ships more often: 18 stable releases in the past year, against 10 for paperclip.
If you want the quickest setup, paperclip is easier to run; chatwoot needs more configuration.
paperclip is growing faster right now (+25 677 stars in 30 days).
chatwoot details →paperclip details →