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osTicketvsUVdesk Helpdesk

Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

osTicketUVdesk Helpdesk
Score66/10069/100
Rank in category#2 of 9 in Helpdesk#2 of 14 in Customer Support
GitHub stars3 99519 638
Stars, last 30 days+72+26
Stable releases, 12 months40
Latest releasev1.18.4 · 17 Jun 2026—
SetupModerateModerate
Official Docker imageNoNo
LicenseGPL-2.0OSL-3.0
Main languagePHPCSS

Which one should you pick?

UVdesk Helpdesk scores 69/100 against 66/100 for osTicket, so it is the safer default.

osTicket ships more often: 4 stable releases in the past year, against 0 for UVdesk Helpdesk.

osTicket is growing faster right now (+72 stars in 30 days).

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