osTicketvsTwenty
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| osTicket | Twenty | |
|---|---|---|
| Score | 66/100 | 84/100 |
| Rank in category | #2 of 9 in Helpdesk | #1 of 21 in CRM |
| GitHub stars | 3 995 | 60 030 |
| Stars, last 30 days | +72 | +2 572 |
| Stable releases, 12 months | 4 | 10 |
| Latest release | v1.18.4 · 17 Jun 2026 | twenty/v2.52.0 · 27 Oct 2026 |
| Setup | Moderate | Moderate |
| Official Docker image | No | Yes |
| License | GPL-2.0 | Other |
| Main language | PHP | Typescript |
Which one should you pick?
Twenty scores 84/100 against 66/100 for osTicket, so it is the safer default.
Twenty ships more often: 10 stable releases in the past year, against 4 for osTicket.
Twenty is growing faster right now (+2 572 stars in 30 days).
osTicket details →Twenty details →
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