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osTicketvsText Generation WebUI

Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

osTicketText Generation WebUI
Score66/10076/100
Rank in category#2 of 9 in Helpdesk#6 of 69 in AI Chat
GitHub stars3 99847 729
Stars, last 30 days+75+22
Stable releases, 12 months410
Latest releasev1.18.4 · 17 Jun 2026v4.9 · 20 May 2026
SetupModerateEasy
Official Docker imageNoNo
LicenseGPL-2.0AGPL-3.0
Main languagePHPPython

Which one should you pick?

Text Generation WebUI scores 76/100 against 66/100 for osTicket, so it is the safer default.

Text Generation WebUI ships more often: 10 stable releases in the past year, against 4 for osTicket.

If you want the quickest setup, Text Generation WebUI is easier to run; osTicket needs more configuration.

osTicket is growing faster right now (+75 stars in 30 days).

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