iTopvsosTicket
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| iTop | osTicket | |
|---|---|---|
| Score | 60/100 | 66/100 |
| Rank in category | #2 of 3 in IT Management | #2 of 9 in Helpdesk |
| GitHub stars | 1 211 | 3 996 |
| Stars, last 30 days | +0 | +73 |
| Stable releases, 12 months | 4 | 4 |
| Latest release | 3.2.3-3 · 16 Oct 2026 | v1.18.4 · 17 Jun 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | No | No |
| License | AGPL-3.0 | GPL-2.0 |
| Main language | PHP | PHP |
Which one should you pick?
osTicket scores 66/100 against 60/100 for iTop, so it is the safer default.
If you want the quickest setup, osTicket is easier to run; iTop needs more configuration.
osTicket is growing faster right now (+73 stars in 30 days).
iTop details →osTicket details →
Swap a project
Keep iTop, compare it with
Keep osTicket, compare it with