Self-host iTop
3.2.3-3ITSM platform with CMDB, helpdesk, and ITIL processes
- Stars
- 1 211
- CPU
- 2vCPU
- RAM
- 4Gb
- Storage
- 10Gb
- Requires
- Graphviz, MariaDB, PHP, Web Server (Apache/NGINX/IIS)
What is iTop?
iTop (IT Operations Portal) is a full open-source IT service management platform built for teams that want to run their own ITSM tool. It ships a configurable CMDB, a helpdesk with incident handling, service and contract tracking, change workflows, SLA controls, visual impact analysis, bulk CSV import, data quality audits, and a synchronization engine for federating external data sources. The system follows ITIL practices and can be extended through a REST API, webhooks, and ready-made collectors for OCS Inventory, VMware, Azure, and Ansible. Users can log in with local accounts, LDAP/Active Directory, or SSO via SAML, OAuth, OpenID Connect, or CAS, plus multi-factor options such as TOTP and hardware keys. The stack requires PHP 8.2–8.4, MariaDB 10.6–11.8 (or MySQL 5.7+), a web server (Apache, NGINX, or IIS), and GraphViz. Setup guides cover Ubuntu with apt, manual deployment from SourceForge or GitHub releases, and the code is licensed AGPL-3.0. Combodo, the sponsor, also sells Professional and Essential editions with extra capabilities.
Should you self-host iTop?
iTop scores 60/100 on selfhost.directory (how scoring works) and ranks #2 of 3 in IT Management. It has 1 211 GitHub stars.
It shipped 4 stable releases in the past year. The latest, 3.2.3-3, came out on 16 October 2026. New versions land roughly every 4 weeks.
Setup is advanced: plan for several services and some ongoing maintenance. It is AGPL-3.0-licensed and written mostly in PHP.
Its closest alternative on selfhost.directory is GLPI (71/100, 6 525 stars). It scores higher overall, so compare the two before you pick. See iTop vs GLPI side by side.
Features
- Change Management
- Configuration Management Database (CMDB)
- CSV Import
- Customizable Datamodel
- Data Audit
- Data Synchronization
- Helpdesk and Incident Management
- Impact Analysis
- Project Management
- REST API
- Service and Contract Management
- SLA Management
- Webhooks
- Workflow Automation
iTop README
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