OTOBOvsTwenty
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| OTOBO | Twenty | |
|---|---|---|
| Score | 54/100 | 84/100 |
| Rank in category | #5 of 9 in Helpdesk | #1 of 21 in CRM |
| GitHub stars | 338 | 60 006 |
| Stars, last 30 days | — | +2 618 |
| Stable releases, 12 months | 2 | 10 |
| Latest release | rel-11_0_15 · 4 Feb 2026 | twenty/v2.52.0 · 27 Oct 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | Yes |
| License | GPL-3.0 | Other |
| Main language | Perl | Typescript |
Which one should you pick?
Twenty scores 84/100 against 54/100 for OTOBO, so it is the safer default.
Twenty ships more often: 10 stable releases in the past year, against 2 for OTOBO.
If you want the quickest setup, Twenty is easier to run; OTOBO needs more configuration.
Twenty is growing faster right now (+2 618 stars in 30 days).
OTOBO details →Twenty details →
Swap a project
Keep OTOBO, compare it with
Keep Twenty, compare it with