AnswervsFrappe Helpdesk
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Answer | Frappe Helpdesk | |
|---|---|---|
| Score | 71/100 | 68/100 |
| Rank in category | #5 of 69 in Social Networks & Forums | #3 of 14 in Customer Support |
| GitHub stars | 15 702 | 3 451 |
| Stars, last 30 days | +20 | +61 |
| Stable releases, 12 months | 6 | 22 |
| Latest release | v2.0.3 · 22 Sept 2026 | v1.31.0 · 14 Oct 2026 |
| Setup | Easy | Moderate |
| Official Docker image | Yes | Yes |
| License | Apache-2.0 | AGPL-3.0 |
| Main language | Go | Vue |
Which one should you pick?
Answer scores 71/100 against 68/100 for Frappe Helpdesk, so it is the safer default.
Frappe Helpdesk ships more often: 22 stable releases in the past year, against 6 for Answer.
If you want the quickest setup, Answer is easier to run; Frappe Helpdesk needs more configuration.
Frappe Helpdesk is growing faster right now (+61 stars in 30 days).
Answer details →Frappe Helpdesk details →