Request TrackervsTwenty
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Request Tracker | Twenty | |
|---|---|---|
| Score | 65/100 | 84/100 |
| Rank in category | #3 of 9 in Helpdesk | #1 of 21 in CRM |
| GitHub stars | 1 163 | 60 037 |
| Stars, last 30 days | +4 | +2 579 |
| Stable releases, 12 months | 2 | 10 |
| Latest release | rt-5.0.10 · 1 Jun 2026 | twenty/v2.52.0 · 27 Oct 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | No | Yes |
| License | GPL-2.0 | Other |
| Main language | Perl | Typescript |
Which one should you pick?
Twenty scores 84/100 against 65/100 for Request Tracker, so it is the safer default.
Twenty ships more often: 10 stable releases in the past year, against 2 for Request Tracker.
If you want the quickest setup, Twenty is easier to run; Request Tracker needs more configuration.
Twenty is growing faster right now (+2 579 stars in 30 days).
Request Tracker details →Twenty details →
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