LibredeskvsRequest Tracker
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Libredesk | Request Tracker | |
|---|---|---|
| Score | 66/100 | 65/100 |
| Rank in category | #4 of 14 in Customer Support | #3 of 9 in Helpdesk |
| GitHub stars | 3 094 | 1 163 |
| Stars, last 30 days | +132 | +4 |
| Stable releases, 12 months | 19 | 2 |
| Latest release | v2.9.1 · 28 Oct 2026 | rt-5.0.10 · 1 Jun 2026 |
| Setup | Easy | Advanced |
| Official Docker image | Yes | No |
| License | AGPL-3.0 | GPL-2.0 |
| Main language | Go | Perl |
Which one should you pick?
Libredesk scores 66/100 against 65/100 for Request Tracker, so it is the safer default.
Libredesk ships more often: 19 stable releases in the past year, against 2 for Request Tracker.
If you want the quickest setup, Libredesk is easier to run; Request Tracker needs more configuration.
Libredesk is growing faster right now (+132 stars in 30 days).
Libredesk details →Request Tracker details →