HiClawvsZammad
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| HiClaw | Zammad | |
|---|---|---|
| Score | 67/100 | 70/100 |
| Rank in category | #32 of 209 in AI Agents | #1 of 9 in Helpdesk |
| GitHub stars | 5 886 | 6 050 |
| Stars, last 30 days | +223 | +103 |
| Stable releases, 12 months | 15 | 0 |
| Latest release | v1.2.5 · 16 Oct 2026 | — |
| Setup | Easy | Advanced |
| Official Docker image | Yes | Yes |
| License | Apache-2.0 | AGPL-3.0 |
| Main language | Go | Ruby |
Which one should you pick?
Zammad scores 70/100 against 67/100 for HiClaw, so it is the safer default.
HiClaw ships more often: 15 stable releases in the past year, against 0 for Zammad.
If you want the quickest setup, HiClaw is easier to run; Zammad needs more configuration.
HiClaw is growing faster right now (+223 stars in 30 days).
HiClaw details →Zammad details →