chatwootvsquackback
Two self-hosted Customer Support projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| chatwoot | quackback | |
|---|---|---|
| Score | 84/100 | 50/100 |
| Rank in category | #1 of 14 in Customer Support | #9 of 14 in Customer Support |
| GitHub stars | 38 507 | 331 |
| Stars, last 30 days | +1 385 | — |
| Stable releases, 12 months | 18 | 15 |
| Latest release | v4.19.1 · 24 Oct 2026 | v0.14.1 · 7 Oct 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | Yes |
| License | Other | AGPL-3.0 |
| Main language | Ruby | Typescript |
Which one should you pick?
chatwoot scores 84/100 against 50/100 for quackback, so it is the safer default.
chatwoot ships more often: 18 stable releases in the past year, against 15 for quackback.
If you want the quickest setup, quackback is easier to run; chatwoot needs more configuration.
chatwoot is growing faster right now (+1 385 stars in 30 days).
chatwoot details →quackback details →All Customer Support projects →