chatwootvsPaperless-ngx
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| chatwoot | Paperless-ngx | |
|---|---|---|
| Score | 84/100 | 86/100 |
| Rank in category | #1 of 14 in Customer Support | #3 of 46 in Document Management |
| GitHub stars | 38 546 | 47 284 |
| Stars, last 30 days | +1 385 | +1 293 |
| Stable releases, 12 months | 18 | 26 |
| Latest release | v4.19.1 · 24 Oct 2026 | v3.3.4 · 22 Oct 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | Yes |
| License | Other | GPL-3.0 |
| Main language | Ruby | Python |
Which one should you pick?
Paperless-ngx scores 86/100 against 84/100 for chatwoot, so it is the safer default.
Paperless-ngx ships more often: 26 stable releases in the past year, against 18 for chatwoot.
If you want the quickest setup, Paperless-ngx is easier to run; chatwoot needs more configuration.
chatwoot details →Paperless-ngx details →