AnswervsZammad
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Answer | Zammad | |
|---|---|---|
| Score | 71/100 | 70/100 |
| Rank in category | #5 of 69 in Social Networks & Forums | #1 of 9 in Helpdesk |
| GitHub stars | 15 701 | 6 046 |
| Stars, last 30 days | +19 | +99 |
| Stable releases, 12 months | 6 | 0 |
| Latest release | v2.0.3 · 22 Sept 2026 | — |
| Setup | Easy | Advanced |
| Official Docker image | Yes | Yes |
| License | Apache-2.0 | AGPL-3.0 |
| Main language | Go | Ruby |
Which one should you pick?
Answer scores 71/100 against 70/100 for Zammad, so it is the safer default.
Answer ships more often: 6 stable releases in the past year, against 0 for Zammad.
If you want the quickest setup, Answer is easier to run; Zammad needs more configuration.
Zammad is growing faster right now (+99 stars in 30 days).
Answer details →Zammad details →