SurevsZammad
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Sure | Zammad | |
|---|---|---|
| Score | 74/100 | 70/100 |
| Rank in category | #4 of 62 in Personal Finance | #1 of 9 in Helpdesk |
| GitHub stars | 10 711 | 6 048 |
| Stars, last 30 days | +687 | +101 |
| Stable releases, 12 months | 15 | 0 |
| Latest release | v0.7.5-hotfix.3 · 24 Oct 2026 | — |
| Setup | Easy | Advanced |
| Official Docker image | Yes | Yes |
| License | AGPL-3.0 | AGPL-3.0 |
| Main language | Ruby | Ruby |
Which one should you pick?
Sure scores 74/100 against 70/100 for Zammad, so it is the safer default.
Sure ships more often: 15 stable releases in the past year, against 0 for Zammad.
If you want the quickest setup, Sure is easier to run; Zammad needs more configuration.
Sure is growing faster right now (+687 stars in 30 days).
Sure details →Zammad details →
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