SRSvsZammad
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| SRS | Zammad | |
|---|---|---|
| Score | 78/100 | 70/100 |
| Rank in category | #4 of 118 in Media Server | #1 of 9 in Helpdesk |
| GitHub stars | 29 390 | 6 050 |
| Stars, last 30 days | +113 | +103 |
| Stable releases, 12 months | 13 | 0 |
| Latest release | v7.0-a3 · 25 Oct 2026 | — |
| Setup | Moderate | Advanced |
| Official Docker image | Yes | Yes |
| License | MIT | AGPL-3.0 |
| Main language | C | Ruby |
Which one should you pick?
SRS scores 78/100 against 70/100 for Zammad, so it is the safer default.
SRS ships more often: 13 stable releases in the past year, against 0 for Zammad.
If you want the quickest setup, SRS is easier to run; Zammad needs more configuration.
Swap a project
Keep SRS, compare it with
Keep Zammad, compare it with