parlantvsZammad
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| parlant | Zammad | |
|---|---|---|
| Score | 72/100 | 70/100 |
| Rank in category | #22 of 209 in AI Agents | #1 of 9 in Helpdesk |
| GitHub stars | 18 311 | 6 045 |
| Stars, last 30 days | +22 | +98 |
| Stable releases, 12 months | 5 | 0 |
| Latest release | v3.3.2 · 28 Apr 2026 | — |
| Setup | Advanced | Advanced |
| Official Docker image | No | Yes |
| License | Apache-2.0 | AGPL-3.0 |
| Main language | Python | Ruby |
Which one should you pick?
parlant scores 72/100 against 70/100 for Zammad, so it is the safer default.
parlant ships more often: 5 stable releases in the past year, against 0 for Zammad.
Zammad is growing faster right now (+98 stars in 30 days).
parlant details →Zammad details →