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PapercupsvsResolveHQ

Two self-hosted Zendesk alternatives, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

PapercupsResolveHQ
Score59/10040/100
Rank in category#6 of 14 in Customer Support#8 of 9 in Helpdesk
GitHub stars6 119208
Stars, last 30 days+5—
Stable releases, 12 months06
Latest release—v0.3.4 · 28 Sept 2026
SetupModerateModerate
Official Docker imageYesNo
LicenseMITOther
Main languageElixirTypescript

Which one should you pick?

Papercups scores 59/100 against 40/100 for ResolveHQ, so it is the safer default.

ResolveHQ ships more often: 6 stable releases in the past year, against 0 for Papercups.

Papercups is growing faster right now (+5 stars in 30 days).

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