erxesvsPapercups
Two self-hosted Zendesk alternatives, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| erxes | Papercups | |
|---|---|---|
| Score | 63/100 | 59/100 |
| Rank in category | #9 of 21 in CRM | #6 of 14 in Customer Support |
| GitHub stars | 4 102 | 6 119 |
| Stars, last 30 days | +18 | +5 |
| Stable releases, 12 months | 125 | 0 |
| Latest release | 3.4.5 · 28 Oct 2026 | — |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | Yes |
| License | Other | MIT |
| Main language | Typescript | Elixir |
Which one should you pick?
erxes scores 63/100 against 59/100 for Papercups, so it is the safer default.
erxes ships more often: 125 stable releases in the past year, against 0 for Papercups.
If you want the quickest setup, Papercups is easier to run; erxes needs more configuration.
erxes is growing faster right now (+18 stars in 30 days).
erxes details →Papercups details → All Zendesk alternatives →