MastodonvsosTicket
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Mastodon | osTicket | |
|---|---|---|
| Score | 82/100 | 66/100 |
| Rank in category | #2 of 69 in Social Networks & Forums | #2 of 9 in Helpdesk |
| GitHub stars | 50 457 | 3 995 |
| Stars, last 30 days | +138 | +73 |
| Stable releases, 12 months | 38 | 4 |
| Latest release | v4.4.26 · 1 Oct 2026 | v1.18.4 · 17 Jun 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | No |
| License | AGPL-3.0 | GPL-2.0 |
| Main language | Ruby | PHP |
Which one should you pick?
Mastodon scores 82/100 against 66/100 for osTicket, so it is the safer default.
Mastodon ships more often: 38 stable releases in the past year, against 4 for osTicket.
If you want the quickest setup, osTicket is easier to run; Mastodon needs more configuration.
Mastodon details →osTicket details →