DiscoursevsosTicket
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Discourse | osTicket | |
|---|---|---|
| Score | 83/100 | 66/100 |
| Rank in category | #1 of 69 in Social Networks & Forums | #2 of 9 in Helpdesk |
| GitHub stars | 48 027 | 3 996 |
| Stars, last 30 days | +131 | +73 |
| Stable releases, 12 months | 1 | 4 |
| Latest release | _gh-attach-assets · 15 Jul 2026 | v1.18.4 · 17 Jun 2026 |
| Setup | Moderate | Moderate |
| Official Docker image | Yes | No |
| License | GPL-2.0 | GPL-2.0 |
| Main language | Ruby | PHP |
Which one should you pick?
Discourse scores 83/100 against 66/100 for osTicket, so it is the safer default.
osTicket ships more often: 4 stable releases in the past year, against 1 for Discourse.
Discourse details →osTicket details →