harnessvsosTicket
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| harness | osTicket | |
|---|---|---|
| Score | 80/100 | 66/100 |
| Rank in category | #3 of 28 in CI/CD | #2 of 9 in Helpdesk |
| GitHub stars | 38 761 | 3 998 |
| Stars, last 30 days | +327 | +75 |
| Stable releases, 12 months | 6 | 4 |
| Latest release | v2.28.2 · 20 Apr 2026 | v1.18.4 · 17 Jun 2026 |
| Setup | Easy | Moderate |
| Official Docker image | Yes | No |
| License | Apache-2.0 | GPL-2.0 |
| Main language | Go | PHP |
Which one should you pick?
harness scores 80/100 against 66/100 for osTicket, so it is the safer default.
harness ships more often: 6 stable releases in the past year, against 4 for osTicket.
If you want the quickest setup, harness is easier to run; osTicket needs more configuration.
harness is growing faster right now (+327 stars in 30 days).
harness details →osTicket details →