Frappe Helpdeskvsprometheus
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| Frappe Helpdesk | prometheus | |
|---|---|---|
| Score | 68/100 | 90/100 |
| Rank in category | #3 of 14 in Customer Support | #1 of 104 in Monitoring & observability |
| GitHub stars | 3 455 | 66 858 |
| Stars, last 30 days | +64 | +646 |
| Stable releases, 12 months | 23 | 16 |
| Latest release | v1.31.1 · 29 Oct 2026 | v3.15.1 · 21 Oct 2026 |
| Setup | Moderate | Moderate |
| Official Docker image | Yes | Yes |
| License | AGPL-3.0 | Apache-2.0 |
| Main language | Vue | Go |
Which one should you pick?
prometheus scores 90/100 against 68/100 for Frappe Helpdesk, so it is the safer default.
Frappe Helpdesk ships more often: 23 stable releases in the past year, against 16 for prometheus.
prometheus is growing faster right now (+646 stars in 30 days).
Frappe Helpdesk details →prometheus details →