drawdbvsosTicket
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| drawdb | osTicket | |
|---|---|---|
| Score | 80/100 | 66/100 |
| Rank in category | #1 of 12 in Diagramming | #2 of 9 in Helpdesk |
| GitHub stars | 40 180 | 3 998 |
| Stars, last 30 days | +482 | +75 |
| Stable releases, 12 months | 0 | 4 |
| Latest release | — | v1.18.4 · 17 Jun 2026 |
| Setup | Easy | Moderate |
| Official Docker image | Yes | No |
| License | AGPL-3.0 | GPL-2.0 |
| Main language | JavaScript | PHP |
Which one should you pick?
drawdb scores 80/100 against 66/100 for osTicket, so it is the safer default.
osTicket ships more often: 4 stable releases in the past year, against 0 for drawdb.
If you want the quickest setup, drawdb is easier to run; osTicket needs more configuration.
drawdb is growing faster right now (+482 stars in 30 days).
drawdb details →osTicket details →
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