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chatwootvsLibrum

Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

chatwootLibrum
Score84/10060/100
Rank in category#1 of 14 in Customer Support#5 of 7 in E-book Management
GitHub stars38 5315 318
Stars, last 30 days+1 370+-2
Stable releases, 12 months180
Latest releasev4.19.1 · 24 Oct 2026—
SetupAdvancedModerate
Official Docker imageYesNo
LicenseOtherGPL-3.0
Main languageRubyC

Which one should you pick?

chatwoot scores 84/100 against 60/100 for Librum, so it is the safer default.

chatwoot ships more often: 18 stable releases in the past year, against 0 for Librum.

If you want the quickest setup, Librum is easier to run; chatwoot needs more configuration.

chatwoot is growing faster right now (+1 370 stars in 30 days).

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