chatwootvselement-web
Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.
| chatwoot | element-web | |
|---|---|---|
| Score | 84/100 | 75/100 |
| Rank in category | #1 of 14 in Customer Support | #2 of 33 in Communication |
| GitHub stars | 38 507 | 13 621 |
| Stars, last 30 days | +1 385 | +119 |
| Stable releases, 12 months | 18 | 17 |
| Latest release | v4.19.1 · 24 Oct 2026 | v1.12.33 · 27 Oct 2026 |
| Setup | Advanced | Moderate |
| Official Docker image | Yes | Yes |
| License | Other | AGPL-3.0 |
| Main language | Ruby | Typescript |
Which one should you pick?
chatwoot scores 84/100 against 75/100 for element-web, so it is the safer default.
chatwoot ships more often: 18 stable releases in the past year, against 17 for element-web.
If you want the quickest setup, element-web is easier to run; chatwoot needs more configuration.
chatwoot is growing faster right now (+1 385 stars in 30 days).
chatwoot details →element-web details →