# quackback

> Quackback is a self-hosted, open-source customer feedback platform with boards, roadmap, changelog, chat, help center, and status page.

- **Category:** Customer Support
- **Licence:** AGPL-3.0
- **Latest version:** v0.14.1
- **Open source:** oss
- **Languages:** Typescript
- **Platforms:** Docker, Docker Compose, Railway
- **Tags:** PostgreSQL, Mcp Server, Live Chat, Product Management, Feedback, Roadmap, Customer Feedback, Docker, Open Source, Agpl, Self Hosted, Status Page, Ai Agent, User feedback, Changelog, Feedback Collection, Feature Requests, Roadmaps, Feedback Boards, Support Inbox, Help Center

## Description

Quackback is an open-source platform for product teams to collect and act on customer feedback. It combines feedback boards with voting, a public roadmap linked to issue trackers, a changelog that notifies voters, a shared inbox for chat and tickets, a searchable knowledge base, and a status page. The platform includes AI agents for customer responses, an embeddable widget, a REST API with OpenAPI spec, and an MCP server for AI tools. It runs on PostgreSQL with pgvector and pg_trgm, uses S3-compatible storage, and deploys via Docker Compose or docker run. Self-hosted installs get all features with unlimited seats. The project is AGPL-3.0 licensed.

## Links

- [Homepage](https://github.com/QuackbackIO/quackback)
- [Website](https://quackback.io)
- [Docker](ghcr.io/quackbackio/quackback)
- [GitHub](https://github.com/QuackbackIO/quackback)
- [Documentation](https://feedback.quackback.io/hc)
- [Live demo board](https://feedback.quackback.io)
- [Pricing](https://quackback.io/pricing)
- [Blog](https://quackback.io/blog)
- [Discord](https://discord.gg/quackback)

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Source: https://selfhost.directory/project/quackback