# OpenSupports

> OpenSupports is a self-hosted, open-source PHP/MySQL helpdesk with responsive UI, multi-language support, custom responses, articles/FAQs, and staff departments.

- **Category:** Helpdesk
- **Licence:** GPL-3.0
- **Latest version:** v4.11.0
- **Open source:** oss
- **Languages:** JavaScript, PHP, Ruby
- **Platforms:** Build from Source
- **Tags:** API, MySQL, Responsive, Ticketing, Saas, Multilingual, Customer Support, Support, Javascript, Open Source, Php, Gpl 3.0, Self Hosted, Webapp, Ticketing System, Helpdesk, Customer Care, Faq, Opensupports

## Description

OpenSupports is an open-source helpdesk ticket system for managing customer support inquiries. Customers submit tickets through a web form or user account, and staff handle them in an admin panel with departments, custom response templates, statistics, and multi-language support (14 languages). The software runs on a standard LAMP stack (PHP 7.x, MySQL 4.1+, Apache 2.4+) and installs via a downloadable zip and web-based wizard. A hosted SaaS version is also offered for a subscription fee. Licensed under GPL-3.0. The last release was v4.11.0 in January 2022, and PHP 8 is not yet supported.

## Links

- [Homepage](https://github.com/opensupports/opensupports)
- [Website](http://www.opensupports.com/)
- [Demo](https://opensupports.com/demo/)
- [Documentation](https://docs.opensupports.com/)
- [GitHub Repository](https://github.com/opensupports/opensupports)
- [Features](https://www.opensupports.com/features/)
- [Download](https://www.opensupports.com/download/)
- [Blog](https://www.opensupports.com/blog/)
- [Twitter](https://twitter.com/opensupports)

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Source: https://selfhost.directory/project/opensupports