# iTop

> iTop is a self-hosted, open-source ITSM platform with configurable CMDB, helpdesk, change management, and ITIL processes. Runs on PHP/MariaDB.

- **Category:** IT Management
- **Licence:** AGPL-3.0
- **Latest version:** 3.2.3-3
- **Open source:** oss
- **Languages:** PHP
- **Platforms:** Debian
- **Tags:** Automation, REST API, MariaDB, LDAP, SSO, Ticketing, Knowledge Base, Asset Management, Hacktoberfest, Php, Sla, Webhook, Helpdesk, Mfa, Incident Management, Service management, Cmdb, Itsm, Itil, Change management, Ticket, Impact Analysis, Problem Management, Itop, It Services

## Description

iTop (IT Operations Portal) is a full open-source IT service management platform built for teams that want to run their own ITSM tool. It ships a configurable CMDB, a helpdesk with incident handling, service and contract tracking, change workflows, SLA controls, visual impact analysis, bulk CSV import, data quality audits, and a synchronization engine for federating external data sources. The system follows ITIL practices and can be extended through a REST API, webhooks, and ready-made collectors for OCS Inventory, VMware, Azure, and Ansible. Users can log in with local accounts, LDAP/Active Directory, or SSO via SAML, OAuth, OpenID Connect, or CAS, plus multi-factor options such as TOTP and hardware keys. The stack requires PHP 8.2–8.4, MariaDB 10.6–11.8 (or MySQL 5.7+), a web server (Apache, NGINX, or IIS), and GraphViz. Setup guides cover Ubuntu with apt, manual deployment from SourceForge or GitHub releases, and the code is licensed AGPL-3.0. Combodo, the sponsor, also sells Professional and Essential editions with extra capabilities.

## Links

- [Homepage](https://github.com/combodo/itop)
- [Website](https://combodo.com/features/)
- [Documentation](https://www.itophub.io/wiki)
- [GitHub Repository](https://github.com/Combodo/iTop)
- [GitHub Discussions](https://github.com/Combodo/iTop/discussions)
- [GitHub Issues](https://github.com/Combodo/iTop/issues)
- [SourceForge Downloads](https://sourceforge.net/projects/itop/files/)
- [Community Forums](https://sourceforge.net/p/itop/discussion/)

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Source: https://selfhost.directory/project/itop-2