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ShieldsvsZammad

Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

ShieldsZammad
Score80/10070/100
Rank in category#6 of 166 in Developer Tools#1 of 9 in Helpdesk
GitHub stars27 3316 050
Stars, last 30 days+125+98
Stable releases, 12 months00
Latest release——
SetupEasyAdvanced
Official Docker imageYesYes
LicenseApache-2.0AGPL-3.0
Main languageJavaScriptRuby

Which one should you pick?

Shields scores 80/100 against 70/100 for Zammad, so it is the safer default.

If you want the quickest setup, Shields is easier to run; Zammad needs more configuration.

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Keep Shields, compare it with
Keep Zammad, compare it with