# prom-alertmanager vs UVdesk Helpdesk

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | prom-alertmanager | UVdesk Helpdesk |
|---|---|---|
| Score | 73/100 ✓ | 69/100 |
| Rank in category | #14 of 104 in Monitoring & observability | #2 of 14 in Customer Support |
| GitHub stars | 8 676 | 19 638 ✓ |
| Stars, last 30 days | +49 ✓ | +26 |
| Stable releases, 12 months | 12 ✓ | 0 |
| Latest release | v0.34.2 · 29 Oct 2026 | — |
| Setup | Moderate ✓ | Moderate |
| Official Docker image | Yes ✓ | No |
| License | Apache-2.0 | OSL-3.0 |
| Main language | Go | CSS |

## Which one should you pick?

prom-alertmanager scores 73/100 against 69/100 for UVdesk Helpdesk, so it is the safer default.

prom-alertmanager ships more often: 12 stable releases in the past year, against 0 for UVdesk Helpdesk.

## Details

- [prom-alertmanager](https://selfhost.directory/project/prom-alertmanager) (markdown: https://selfhost.directory/project/prom-alertmanager.md)
- [UVdesk Helpdesk](https://selfhost.directory/project/uvdesk) (markdown: https://selfhost.directory/project/uvdesk.md)

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Source: https://selfhost.directory/compare/prom-alertmanager-vs-uvdesk