# parlant vs Zammad

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | parlant | Zammad |
|---|---|---|
| Score | 72/100 ✓ | 70/100 |
| Rank in category | #22 of 209 in AI Agents | #1 of 9 in Helpdesk |
| GitHub stars | 18 311 ✓ | 6 046 |
| Stars, last 30 days | +22 | +99 ✓ |
| Stable releases, 12 months | 5 ✓ | 0 |
| Latest release | v3.3.2 · 28 Apr 2026 | — |
| Setup | Advanced | Advanced ✓ |
| Official Docker image | No | Yes ✓ |
| License | Apache-2.0 | AGPL-3.0 |
| Main language | Python | Ruby |

## Which one should you pick?

parlant scores 72/100 against 70/100 for Zammad, so it is the safer default.

parlant ships more often: 5 stable releases in the past year, against 0 for Zammad.

Zammad is growing faster right now (+99 stars in 30 days).

## Details

- [parlant](https://selfhost.directory/project/parlant) (markdown: https://selfhost.directory/project/parlant.md)
- [Zammad](https://selfhost.directory/project/zammad) (markdown: https://selfhost.directory/project/zammad.md)

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Source: https://selfhost.directory/compare/parlant-vs-zammad