# Paperless-ngx vs Request Tracker

> Two self-hosted projects, compared on the numbers selfhost.directory tracks live: score, popularity, release cadence and setup effort.

| | Paperless-ngx | Request Tracker |
|---|---|---|
| Score | 86/100 ✓ | 65/100 |
| Rank in category | #3 of 46 in Document Management | #3 of 9 in Helpdesk |
| GitHub stars | 47 293 ✓ | 1 164 |
| Stars, last 30 days | +1 302 ✓ | +5 |
| Stable releases, 12 months | 26 ✓ | 2 |
| Latest release | v3.3.4 · 22 Oct 2026 ✓ | rt-5.0.10 · 1 Jun 2026 |
| Setup | Moderate ✓ | Advanced |
| Official Docker image | Yes ✓ | No |
| License | GPL-3.0 | GPL-2.0 |
| Main language | Python | Perl |

## Which one should you pick?

Paperless-ngx scores 86/100 against 65/100 for Request Tracker, so it is the safer default.

Paperless-ngx ships more often: 26 stable releases in the past year, against 2 for Request Tracker.

If you want the quickest setup, Paperless-ngx is easier to run; Request Tracker needs more configuration.

Paperless-ngx is growing faster right now (+1 302 stars in 30 days).

## Details

- [Paperless-ngx](https://selfhost.directory/project/paperless-ngx) (markdown: https://selfhost.directory/project/paperless-ngx.md)
- [Request Tracker](https://selfhost.directory/project/request-tracker) (markdown: https://selfhost.directory/project/request-tracker.md)

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Source: https://selfhost.directory/compare/paperless-ngx-vs-request-tracker